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Contact Quality Contracting, Inc.
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Contact Quality Contracting, Inc.

Call (508) 756-8800 for restoration services in Auburn and surrounding areas. Free estimates. Direct insurance billing.

If you’re dealing with water damage, fire damage, or a hazardous situation right now, don’t fill out a form — pick up the phone. Every hour matters when materials are wet or smoke residue is settling into surfaces.

For urgent situations

Call (508) 756-8800 and speak directly with someone who can assess your situation and get a crew scheduled. Our business hours cover the times most emergencies are reported and acted on — call during those hours and we’ll move quickly to get you on the calendar. If you reach voicemail outside of business hours, leave a detailed message and we’ll return your call at the start of the next business day.

For estimates and non-urgent inquiries

If you’re planning ahead — requesting a damage assessment, asking about a reconstruction project, or sorting out an insurance question before work begins — email us at info@qualitycontracting.us or use the contact form on this page. We typically respond to email and form submissions within one business day. The more detail you include (type of damage, approximate affected area, whether an insurance claim is already open), the faster we can give you a useful answer.

Where we’re located

Quality Contracting, Inc. is based at 211 Southbridge Street, Auburn, MA 01501, in the heart of Central Massachusetts. From that location we serve Worcester and the surrounding communities — including Shrewsbury, Millbury, Grafton, Northborough, Sutton, Oxford, and Leicester, among others. Central Mass homes tend to be older construction, and we’re familiar with the materials and building styles common to the region, from triple-deckers in Worcester’s Main South neighborhood to cape-style homes in the surrounding towns.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call (508) 756-8800

Frequently Asked Questions

How quickly can you respond after I call?
Response time depends on your location within our service area and current scheduling. When you call during business hours, we'll give you a realistic arrival window based on the day's workload. For active water intrusion or fire damage, we prioritize getting someone on-site as quickly as possible to limit further loss.
Do you take calls or dispatch crews after hours or on weekends?
Our primary contact line is staffed during business hours. If you call outside those hours, leave a voicemail with your name, address, and a brief description of the situation and we'll follow up first thing when we're back. For life-threatening emergencies, always call 911 before contacting a restoration contractor.
Do you work on commercial properties as well as residential homes?
Yes — we handle both residential and commercial projects throughout Central Massachusetts. Commercial losses often involve larger affected square footage, tenant coordination, and tighter timelines, all of which we account for during the initial assessment. If you manage a multi-unit building or commercial space, mention that when you call so we can plan accordingly.
Can you bill my insurance company directly?
In many cases, yes. We document the damage thoroughly — photographs, moisture readings, affected material inventories — in a format that aligns with what adjusters need to process a claim. We'll walk you through how the billing process works for your specific situation when we're on-site, so you're not left guessing about out-of-pocket costs.

Ready to take the next step?

Get a free quote today!

Call Now: (508) 756-8800